While we do not accept returns, as this is a perishable product once opened, we do refund orders within the last 30 days. If 30 days have gone by since your purchase, we can’t guarantee you a refund or exchange, but please do not hesitate to reach out to firstname.lastname@example.org to see if we can make things right.
To complete your refund, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, know that it may take 10-14 business days before your refund is officially posted. If you are at all concerned, please contact us at email@example.com.
Sale items (if applicable)
Refunds will be granted at your purchased price.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.